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Carlisle Train Station

Carlisle Train Station

Carlisle

Carlisle station

Court Square
Carlisle
Cumbria
CA1 1QZ

Ticket office opening hours:

Monday - Friday - 05:00 to 20:00
Saturday - 05:00 to 20:00
Sunday - 09:00 to 20:00

GET DIRECTIONS

Carlisle at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
    • Helpline No
    • Helpline Contact Details

      08000 158 123 (08000 158 124 Textphone)
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Step Free Access

      Category A - This station has step-free access to all platforms / the platform

      Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CAR.pdf)

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note PeddalpushersLonnings End, Sandy Lonning, Brampton, CA8 1RA
    • Location

      Platform 8.
    • Note

      Space for 16 cycles on Platform 8.

      8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)
    • Sheltered YES Yes
    • Spaces 16
    • Type Racks

  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Carlisle station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins

  • Parking

    • Car Hire: Note Hertz
    • Car Parking Details avanti west coast website

      different rates apply to non rail users, please speak to a member of staff.



      address:
      court square
      carlisle
      ca1 1qz

      operator name: avanti west coast
      name: station car park
      spaces: 160
      charges:
      daily: £12.50
      monthly: £166.00
      threemonthly: £374.00
      annual: £1,200.00
      saturday: £5.50
      sunday: £5.50
      note:

      for information on how to get to the car park, plus work out the cost of your stay visit the avanti west coast website

      different rates apply to non rail users, please speak to a member of staff.



      number accessible spaces: 10
      accessible spaces note:

      eco friendly car hire available from this station. click here for more information.


      accessible car park equipment: yes
      cctv: yes
      open:
      monday - sunday - open 24h
      url: https://www.nationalrail.co.uk/

      parking 2:

       for information on how to get to the car park, plus work out the cost of your stay, visit the avanti west coast website.

      different rates apply to non rail users, please speak to a member of staff



      address:
      south george street
      carlisle
      cumbria
      ca2 5aw

      operator name: avanti west coast
      name: station car park 2
      spaces: 79
      charges:
      daily: £12.50
      monthly: £166.00
      threemonthly: £374.00
      annual: £1,200.00
      saturday: £5.50
      sunday: £5.50
      note:

      for information on how to get to the car park, plus work out the cost of your stay, visit the avanti west coast website.

      different rates apply to non rail users, please speak to a member of staff.



      number accessible spaces: 4
      accessible car park equipment: no
      cctv: yes
      open:
      monday - sunday - open 24h
      url: https://www.nationalrail.co.uk/

      ">Parking 1:

      For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

      Different rates apply to non rail users, please speak to a member of staff.



      Address:
      Court Square
      Carlisle
      CA1 1QZ

      Operator Name: Avanti West Coast
      Name: Station Car Park
      Spaces: 160
      Charges:
      Daily: £12.50
      Monthly: £166.00
      ThreeMonthly: £374.00
      Annual: £1,200.00
      Saturday: £5.50
      Sunday: £5.50
      Note:

      For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website

      Different rates apply to non rail users, please speak to a member of staff.



      Number Accessible Spaces: 10
      Accessible Spaces Note:

      Eco friendly car hire available from this station. Click here for more information.


      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

      Parking 2:

       For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

      Different rates apply to non rail users, please speak to a member of staff



      Address:
      South George Street
      Carlisle
      Cumbria
      CA2 5AW

      Operator Name: Avanti West Coast
      Name: Station Car Park 2
      Spaces: 79
      Charges:
      Daily: £12.50
      Monthly: £166.00
      ThreeMonthly: £374.00
      Annual: £1,200.00
      Saturday: £5.50
      Sunday: £5.50
      Note:

      For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

      Different rates apply to non rail users, please speak to a member of staff.



      Number Accessible Spaces: 4
      Accessible Car Park Equipment: No
      Cctv: Yes
      Open:
      Monday - Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

  • Rental Car

    • Availability YES Yes
    • Note Hertz

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7

  • Station Location & Directions

    • Latitude 54.89064626
    • Longitude -2.933810228

  • Station Information

    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property Phone number: 0345 528 0253
    • Lost Property: URL https://avantiwestcoast.missingx.com/
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Lost Property Number 0345 528 0253
    • Staffing Level YES Yes

  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 05:00 to 20:00
      Saturday - 05:00 to 20:00
      Sunday - 09:00 to 20:00

  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Ticket machines can be found in the booking hall.
    • Penalty Fares VT
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes

      Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

  • Other transportation

    • Cycle Hire YES Yes
    • Rail Replacement Services

      Rail replacement coach services can be found at the front of the station.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.